$7,000 - $7,750 monthly
GL Solutions
Kalispell, MT, USA
We are seeking a dedicated and detail-oriented Technical Support Manager to join our growing company. The ideal candidate will have a strong understanding of management principles and problem-solving techniques, as well as the ability to lead a team of professionals. This role requires excellent communication and interpersonal skills, a strong understanding of computer software use, testing and design, organization and time management skills and the ability to continuously improve operational effectiveness.
Key Responsibilities:
Team Management:
Plan and track key project and task activities.
Coordinate delivery among internal and external stakeholders.
Lead and manage a team of technical analysts.
Provide guidance, training, and support to team members.
Adapt to changing situations and work under pressure.
Process Improvement:
Understand GL Solutions standard operating procedures and lead a team to process improvement...