3 operations support assistant jobs found

*This position is available out of Billings, Helena, or Missoula, MT Summary As a member of the Glacier Solutions Development (“GSD”) team, the Quality Assurance Specialist reports to the Quality Assurance Manager. The primary focus of this position is to test and perform quality assurance (QA) validation on business process solutions for assigned application(s) throughout the development lifecycle. This role will be responsible for testing supporting for workflow-driven system processes provided by the bank, such as Lending, Teller, New Accounts, Compliance, Fraud, and Core Banking interface solutions. This QA Specialist will keep all relevant technical documentation up to date as assigned. They will participate in testing for new systems, releases, new features, enhancements, and break/fix solutions. On project and strategic efforts, this position will work in cross-functional teams to provide QA and testing support of new or current production systems....

*This position is available out of Bozeman, Billings, Helena, Lewistown, Kalispell, and Missoula, MT Summary This role will lead and manage the fraud and BSA/AML data and reporting capabilities while maintaining strong relationships with business leadership to achieve company and regulatory objectives. This role will support the modernization of fraud/AML processes and lead the usage of exploratory analytics and data automation to uncover insights with targeted and actionable recommendations from multisource datasets. Plays a critical role in extracting value from data, optimizing business processes, and driving competitive advantage through analytical techniques and data support. Description Reviews existing data and operational processes to identify best practices and opportunities for improvement. Creates interactive dashboards, reports, and tools to support FrAML processes and communicate findings. Identifies and supports process improvement and...

*This position is available out of Billings, Bozeman, Helena, Lewistown, Kalispell, Missoula, MT Summary As a part of the Customer Experience Team (CX), this position is a strategic partner that collaborates with the CRP Senior Product Manager-Commercial Lending, business owners, and Agile teams to drive the evolution of Commercial Lending processes and the nCino Platform. Performs in a highly visible bank-facing role by performing detailed business requirement discovery, data and workflow analysis, and testing for nCino and Salesforce. Independently lead discovery sessions with various business owners, and draft functional and technical requirements and acceptance criteria. Works closely with Product Manager to prioritize requirements to ensure work focuses on those with maximum business value while aligning with product strategy. Assists Product Manager to maintain and refine product backlog. Acts as key liaison between the business on best practices for using nCino...