2 analysis jobs found in Bozeman

Overview   The Service Operations Technician position acts as the first responder to internal and external client inquiries about products and services and provides technical assistance to computer system users while handling and resolving issues, also facilitating issue resolution and tracking, while keeping the client informed of progress. The Service Operations Technician position is fast paced and requires regular management of changing priorities. Tier 1 provides the first line of defense for support questions and issues including: Timely communication to all client inquiries. Initial research and prioritization of new requests. Keeps users informed about the status of their incident/inquiry. 24/7/365 Support – answering phone, opening tickets, monitoring systems. Provide excellent customer service. Immediate response and resolution to documented processes and procedures. The Service Operations team is...

Become an industry leader. Your skills as a technician matter to our company and our customers. Join RDO Equipment Co. as our next Service Technician, where you’ll work on the cutting edge of a vital industry. If you’re passionate about heavy equipment mechanics and have a drive to make your mark, we want to hear from you. Up to $5,000 Sign-On Bonus for a Limited Time Only! *Exclusive Offer for Experienced Diesel Technicians* **Terms and Conditions Apply** What's in it For You: $29 – $46+ / hour Competitive wages and profit-sharing program to match your skills and experience. Tool reimbursement program. A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page .  An opportunity to participate in a career path program that gives you autonomy to manage your own career. A company that lives by its core values: they're not just words on a...