3 entry level jobs found

Position Summary Responsible for providing technical assistance and training to members with phone and internet services, handles tier 2 trouble tickets, and ensures member satisfaction by performing the following duties: Essential Duties and Responsibilities: Provide customer support and technical issue resolution via E-Mail, phone, and other electronic Configuration of client's equipment to connect to the Internet via layer 2 and layer 3 Provide training to customers in the use of systems and applications related to the Internet. Obtain general understanding of OS and application operations related to company offered Identify, correct, or advise on operational issues in customer computer Perform creation of new accounts using company provided software Other duties may be assigned as required. Tend to the Central Office (CO) queue and assist where appropriate. Manage UCAAS (hosted IP) & Wi-Fi systems. The physical demands described...

JOB SUMMARY: Under the oversight of the Plant Supervisor (Operations Manager-Sheridan), the Data Services Technician is responsible for the installation and maintenance of telecommunications services, cabling, customer premise equipment (CPE), field equipment and terminals.  Responsibilities extend to troubleshooting, isolating, and performing the necessary repairs on defective equipment in the network.  Perform installation and assist with maintenance functions, Information Technology (IT) services, battery testing carrier systems and assisting with non-regulated equipment. Coordinates with other departments on service installations and updates changes for company records (billing, facility, etc.). Documenting and completing project related forms on all installations and repair services rendered. Monitors alarm systems to maintain equipment, and communicates updates, changes or problems to key contacts and impacted customers. This role participates in a scheduled...

JOB SUMMARY: Under the oversight of the Operations Manager and the Data Center Supervisor, the Data Center Technician is responsible to provide professional services to our internal and external customers. Duties this role performs include administration, maintenance, installations, testing / troubleshooting, plus monitoring functioning of assigned networks and systems used by Range staff and external customers.  Key responsibilities are to ensure a high quality of service with company and customer data use and access, and support company stakeholders with any technological needs that arise. This role is expected to perform frequent travel for delivery of services. ESSENTIAL DUTIES AND RESPONSIBILITIES AND EXPECTATIONS: Equipment Monitoring and Resource Coordination:  Monitor and record employees accessing, use of, and condition of equipment, identify equipment liabilities and what may need repair. Document and report on needed upgrades,...