3 customer service jobs found

Join our team at Workiva as an Engineering Manager of Artificial Intelligence and Machine Learning! As a pivotal member of our AI/ML team, your expertise will be instrumental in leading projects that demand innovative problem-solving, including the integration of cutting-edge Generative AI into our products. You will lead a high-impact team of machine learning and software engineers focused on building the intelligent backbone of the Workiva AI platform. You’ll foster an environment of technical excellence and growth, mentor talent, address challenges and collaborate with Product and Data Science to deliver "aha!" moments for our products and customers. Are you passionate about pioneering the possibilities of Generative AI? Join us and be a part of the team driving innovation and shaping the future of AI/ML at Workiva! Discover more about   Workiva's Generative AI . What You’ll Do Leadership & Team Management Lead, mentor, and develop...

We are looking for a Senior Product Manager to join our Financial Reporting team. In this critical role, you will lead the squad that is building and launching cutting-edge AI/ML powered features that are revolutionizing financial reporting and compliance on the Workiva platform. You will work closely with design, engineering, data science, marketing, sales, and customer success teams to discover and deliver innovative solutions that our customers love and that work for the business.  What You’ll Do Work with customers to deeply understand their pain and the job they need to do in order to be the voice of the customer within the product discovery and development process. Partner closely with your Engineering and UX counterparts to discover the problem to be solved and then iterate on the solution through the use of rapid experimentation and right sized prototypes (build, measure, learn). Collaborate with AI/ML engineering and data...

The Principal Security Engineer will work with architecture and infrastructure teams to direct the design and development of Workiva security architectures to protect data deployed into multiple cloud systems. This position prioritizes long-term security architecture, the integration of AI-driven security tooling, and DevSecOps maturity. You will help lead the security vision and strategy across all platforms, and partner with leaders across the business to identify key risks and opportunities to enhance Workiva's cloud security posture.  What you'll do Leads business and technical partners with expert knowledge of relevant security technologies. Applies innovative techniques to address emerging technologies, specifically focusing on AI integration and modern cloud security paradigms. Prepares and analyzes overall security architecture and detailed systems specifications for complex security systems Serves as InfoSec Ambassador and lead...