2 jobs found

Description The Engagement Manager is a strategic leader and trusted advisor to our largest and most valuable clients, capable of orchestrating the successful delivery of complex technical solutions. You are a detail oriented leader who drives exceptional outcomes through effective planning and a deep understanding of business, technology, and organizational change strategies. As an Engagement Manager you will build upon a strong technical and project management foundation to drive success on a client portfolio, fully own client accounts, manage senior stakeholder relationships, advise & guide clients to pursue best practice solutions, and ensure technology implementations translate to business impact fitting with your and commonFont’s high standards. Your responsibilities include: Portfolio Success: Partner with Senior Manager and Portfolio leadership team to drive client success. This includes monitoring and shaping financial performance, and...

Description As a Solutions Consultant and member of our Service Delivery team, you will help our clients better understand their customer and employee experiences to make data-informed business decisions. You will design, build, and deploy technology solutions for some of the world’s largest companies, using innovative and advanced tools. Your contributions will be instrumental in evolving companies’ experience management (XM) platforms and programs, and you will develop long-term relationships with clients in the process. In your role, you will exercise analytical skills, problem-solving, creativity, and customer-service excellence to contribute to and deliver exceptional service to clients. You will assume a high level of responsibility both for your individual contributions and for those of the overall team. You’ll flourish in helping to create a fun, rewarding culture that encourages us all to learn, improve, and excel. Role Details:...