Junior Software Developer AI & Operations - Billings

$60,000 - $70,000 yearly

Job Description

Job Description

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality.   KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK).  Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative. 

At KOA, we believe the outdoors is fun and for everyone.  We are committed to having an environment where all are treated with dignity and respect.  We strive to:

  • intentionally create a sense of community and belonging for our guests, employees and franchise partners
  • continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
  • sustain a culture that promotes diversity of thought and experiences
  • ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
  • drive change in our company and industry through action and implementation 

Summary:

The KOA Junior Software Developer works closely with a team of software developers to build, customize, and integrate applications with the K2 property management system and the KOA Messaging Platform (KOA's proprietary systems used by campgrounds across the nation), as well as other additional internal tools used by KOA Corporate. This position also updates existing systems and interfaces in operation as well as creating new functionality. Junior Software Developers may have opportunity to engage in all phases of the software development lifecycle which include understanding and analyzing user/business system requirements, design, application development, testing and responding to support tickets and outages. This position includes developing, testing, and refining prompts and workflows within AI platforms to automate campground operations and improve customer experience while collaborating with AI/ML engineers and data scientists on AI solution integration.

 Essential Duties and Responsibilities:

  • Collaborate with senior developers and project managers to understand project requirements.
  • Assist in the design and development of responsive, user-friendly applications and software integrations.
  • Write clean, maintainable, and efficient code in a variety of technologies
  • Troubleshoot and debug issues in existing code.
  • Develop, implement, and support KOA applications, systems, interfaces, and reports.
  • Follow standard best practices, procedures, and standards.
  • Stay up to date with industry trends and emerging technologies to suggest improvements and best practices.
  • Convert technical specifications into functioning program code/modules.
  • Meet/exceed development project timelines.
  • May assist in providing support and maintenance for both new and legacy software systems.
  • Participate in Agile development meetings to include Sprint Planning, Scrums, Retrospectives, and Sprint Reviews.
  • Participate in code reviews and pull requests to ensure code quality and consistency
  • Build and update prompts for AI agents to support campground operations, customer service, and internal processes.
  • Test and validate AI prompts and agents to ensure accuracy, relevance, and alignment with KOA business objectives.
  • Document AI implementation processes and maintain version control for model versions and related code and prompts.

 Non-Essential Duties and Responsibilities:

  • This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

 Required Education and Experience:

  • Bachelor's degree in Computer Science, Web Development, or a related field (or equivalent work experience).
  • Programming Languages: .NET, C#, ASP, SQL Server, HTML, JavaScript, CSS
  • Familiarity with unit testing strategies
  • Basic understanding of version control systems (e.g., Git).
  • Strong problem-solving skills and attention to detail.
  • Able to work in an Agile development environment.
  • Proven ability to meet deadlines and complete projects on time.

 Preferred Education and Experience:

  • React, Svelte, Vue or other frontend framework/libraries
  • PowerShell, BASH or other scripting languages and command line tools
  • CI/CD Pipeline development and usage
  • Understanding of object-oriented programming (OOP) principles and design; familiarity with industry-standard design patterns a plus.

 Physical Demands and Working Conditions:

  • Work is performed in an office environment and requires the ability to operate standard office equipment and keyboard, including lifting and carrying a laptop and other small items up to 20 pounds.
  • Prolonged exposure to computer screens and artificial lighting.
  • Use of repetitive motion, standing, bending, sitting, lifting, and walking short distances.
  • May be expected to drive a vehicle to KOA locations, other locations as directed, and conferences which requires close and distance vision, sitting, seeing and reading signs, traffic signals, other vehicles, etc. Travel occurs in all weather conditions, including extreme heat and cold.
  • Frequent in person interaction with KOA employees in various settings, where noise level is typically low to moderate, including office spaces.
  • Will experience occasional interruptions and shifting priorities.

KOA does not sponsor Visas

KOA currently does NOT hire in the following states:

Alabama

Idaho

Mississippi

Pennsylvania

Alaska

Illinois

Missouri

Rhode Island

Arkansas

Iowa

Nebraska

South Carolina

Delaware

Kansas

New Hampshire

South Dakota

District of Columbia

Louisiana

North Dakota

Vermont

Hawaii

Maryland

Oklahoma

West Virginia

 

Minnesota

Oregon

Wisconsin

Benefits Offered:

  • Medical/Vision Insurance
  • Dental Insurance
  • Health Savings Account
  • Flexible Spending Account
  • Dependent Care Account
  • Paid Life & AD&D Insurance
  • Paid Short Term and Long Term Disability
  • Voluntary Life & AD&D Insurance
  • Voluntary Critical Illness Insurance
  • Voluntary Accident Insurance
  • Voluntary Hospital Indemnity Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Employee Assistance Program
  • 401K Retirement Plan
  • 401K Company Contributions

Kampgrounds Of America, Inc. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect.  The company is committed to fair treatment of all people. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind.  All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.