27 customer service jobs found

Company Overview For over 20 years, Golden Helix has been a global leader in genetic analytics software, driving innovation in precision medicine and translational genomics. We develop high-end bioinformatics tools that empower researchers and clinicians to analyze complex genomic data with ease and accuracy. At Golden Helix, we’re not just about creating top-notch software—we’re committed to providing exceptional training and support to our customers worldwide. Join our team headquartered in Bozeman, Montana, and help shape the future of genetic research! Job Summary We are seeking a Technical Field Application Scientist (FAS) to join our growing Support Team headquartered Bozeman, MT. This dynamic role goes beyond the traditional FAS responsibilities of customer training, troubleshooting, and support, requiring advanced technical expertise in programming, software installations, and system configuration. The ideal candidate is someone who enjoys...

Job Title: Network Operations Center (NOC) Technician II Job Location: Great Falls, MT Department: Network Operations Center Reports to: NOC Manager Employment Type: Full-Time, Non-Exempt Job Overview: The selected candidate will play a crucial role in monitoring, maintaining, and troubleshooting Vision Net’s carrier and enterprise network infrastructure to ensure continuous, uninterrupted service for our clients. Core Job Duties: Obsessive Customer Service : First call support to Wholesale and Enterprise customers that places the customer’s needs at the center of your performance is a requirement. Network Monitoring & Troubleshooting: Continuously monitor and manage network systems, servers, applications for performance, availability, and security. Incident Management: Identify, document, escalate, and resolve network incidents and outages targeting first call resolution. Perform troubleshooting and root cause...

Job Description Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality.   KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK).  Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.  At KOA, we believe the outdoors is fun and for everyone.  We are committed to having an environment where all are treated with dignity and respect.  We strive to: intentionally create a sense of community and belonging for our guests, employees and franchise partners continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment sustain a culture that promotes...

About GL Solutions:  GL Solutions, a leading regulatory licensing software vendor, specializes in delivering comprehensive solutions for regulatory agencies, government entities and other organizations. Our innovative software products streamline licensing and compliance processes, empowering our clients to effectively manage and regulate their operations. We deliver exceptional value through cutting-edge technology and outstanding customer service.  Position Overview:  Join a team of problem solvers that helps our clients succeed. Configure complex business logic. Create reports and web sites. Push your technical limits with interface and conversion challenges. Use our software platform to configure client solutions within a library of best practices. People who succeed love an intellectual puzzle – especially one that involves computers.  Key Responsibilities: ...

About GL Solutions: GL Solutions, a leading regulatory licensing software vendor, specializes in delivering comprehensive solutions for regulatory agencies, government entities and other organizations. Our innovative software products streamline licensing and compliance processes, empowering our clients to effectively manage and regulate their operations. We deliver exceptional value through cutting-edge technology and outstanding customer service. Position Overview: We are actively seeking a highly motivated and seasoned Account Manager (Agency Partner) to join the dynamic team at GL Solutions. Guide a portfolio of high value clients through complex and challenging software projects. Account Managers perceive client needs and build engagement by delivering consultative solutions. This position leads our market position as a trusted partner to our clients. Key Responsibilities: Lead client meetings. Respond to client concerns. Recognize client goals....

Position Overview    At Endpoint our Service Desk Representative is the first, best and daily interaction point between our customers and our company. In this position, you are responsible for supporting all endpoint computing, mobile device, and productivity software. As the face of Endpoint, this role is focused on interpersonal communication skills and good customer service practices. You will respond to customer inquiries in person, via phone, email, and chat. It is critical that associates possess strong verbal and written communication skills.  You will collaborate with other Service Desk Representatives to share knowledge and assist other Service Desk Representatives when needed.  Location:   Flathead County, Montana or Helena, Montana  What you will do at Endpoint: Effectively be able to resolve of find a solution for the customer’s issue.  Manage issues through multiple forms of inbound...

Position Overview    At Endpoint our Service Desk Representative is the first, best and daily interaction point between our customers and our company. In this position, you are responsible for supporting all endpoint computing, mobile device, and productivity software. As the face of Endpoint, this role is focused on interpersonal communication skills and good customer service practices. You will respond to customer inquiries in person, via phone, email, and chat. It is critical that associates possess strong verbal and written communication skills.  You will collaborate with other Service Desk Representatives to share knowledge and assist other Service Desk Representatives when needed.  Location:   Flathead County, Montana or Helena, Montana  What you will do at Endpoint: Effectively be able to resolve of find a solution for the customer’s issue.  Manage issues through multiple forms of inbound...

The Director of Sales role at Zoot offers candidates the opportunity to lead and shape the sales strategy for an established, dynamic B2B technology company. You’ll collaborate with talented professionals across marketing, product, and customer success teams, and make a direct impact on Zoot’s revenue growth and strategic direction. Additionally, you’ll have the chance to drive meaningful change, refine processes, and contribute to the success of a dynamic and innovative organization.   What we’re looking for:   The Director of Sales is a strategic, results-driven leader who focuses on the development of sales leads, the deployment of an efficient sales process, and fostering a culture of consultative selling and strategic relationship building. This role is pivotal in ensuring that Zoot maintains a competitive advantage and achieves revenue growth. The Director of Sales will oversee hiring, coaching, and performance management of...

Job Description: The Account Executive leads and supports revenue generation through pursuit of new clients with an eye towards Zoot becoming a “trusted advisor.” They must possess an understanding of our prospect’s businesses, the industry and industry trends, a working understanding of Zoot’s Products, and a working knowledge of best practices in sales. The Account Executive role is fast paced and ever changing, requiring flexibility, self-initiative, and regular management of changing priorities.   The Sales Group at Zoot is responsible for acquiring new customers, managing existing client relationships, and ensuring that revenue, client satisfaction, and client retention targets are achieved.   For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation,...

Job Description Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality.   KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK).  Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.  At KOA, we believe the outdoors is fun and for everyone.  We are committed to having an environment where all are treated with dignity and respect.  We strive to: intentionally create a sense of community and belonging for our guests, employees and franchise partners continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment sustain a culture that promotes...

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality.   KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK).  Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.  At KOA, we believe the outdoors is fun and for everyone.  We are committed to having an environment where all are treated with dignity and respect.  We strive to: intentionally create a sense of community and belonging for our guests, employees and franchise partners continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment sustain a culture that promotes diversity of thought...

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality.   KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK).  Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.  At KOA, we believe the outdoors is fun and for everyone.  We are committed to having an environment where all are treated with dignity and respect.  We strive to: intentionally create a sense of community and belonging for our guests, employees and franchise partners continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment sustain a culture that promotes diversity of thought and...

About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions.  By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms...

About Us:  Blackfoot Communications reliably connects business of all sizes across the nation using the latest telecommunication technology in voice, network, and managed services. With focus on strong connections, we also provide dedicated account management with a goal to get to know our clients so we can help advise on the best solution. What We Offer:  We offer opportunities in the telecommunications and technology sectors with positions in Western Montana and Eastern Idaho. Blackfoot is proud to offer a competitive salary and a fantastic benefits package that includes; comprehensive medical benefits plan, LTD, life insurance, an outstanding retirement pension plan plus a 401k plan that includes employer match, along with other employer paid benefits. We are proud to have received awards and recognition that highlight our strong company culture. These include "Employer of Choice" from the Missoula Job Service Employer's Council, "Top Tech Employer" from...

At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs , welcomed 1.2 million applicants , and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients. We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change.  We are looking for an Event Coordinator to join the WeHero team who is passionate about...

*This position is available out of Billings, Bozeman, Helena, Lewistown, Kalispell, Missoula, MT Summary As a part of the Customer Experience Team (CX), this position is a strategic partner that collaborates with the CRP Senior Product Manager-Commercial Lending, business owners, and Agile teams to drive the evolution of Commercial Lending processes and the nCino Platform. Performs in a highly visible bank-facing role by performing detailed business requirement discovery, data and workflow analysis, and testing for nCino and Salesforce. Independently lead discovery sessions with various business owners, and draft functional and technical requirements and acceptance criteria. Works closely with Product Manager to prioritize requirements to ensure work focuses on those with maximum business value while aligning with product strategy. Assists Product Manager to maintain and refine product backlog. Acts as key liaison between the business on best practices for using nCino...

*This position is available out of Billings, Bozeman, Helena, Kalispell, Lewistown, and Missoula, MT Summary This role is an experienced Data Architect with a strong focus on designing, implementing, and managing end-to-end data platform solutions using Databricks technologies on the Azure cloud. Under the office of the Customer Experience team, which is the home for the enterprise data and analytics function, and working closely with colleagues in IT, this role will support the efforts of the data and analytics team to ensure business value is derived from our data infrastructure in the early development and maturation of our data infrastructure. Description Design, build, and document Databricks & Azure-based technical solutions and data products, leveraging a broad range of available toolsets, with considerations around scalability, availability, reliability, maintainability, usability, agility, and securability. Act as a team lead on projects,...

*This position is available out of Bozeman, Billings, Helena, Lewistown, Kalispell, and Missoula, MT Summary This role will lead and manage the fraud and BSA/AML data and reporting capabilities while maintaining strong relationships with business leadership to achieve company and regulatory objectives. This role will support the modernization of fraud/AML processes and lead the usage of exploratory analytics and data automation to uncover insights with targeted and actionable recommendations from multisource datasets. Plays a critical role in extracting value from data, optimizing business processes, and driving competitive advantage through analytical techniques and data support. Description Reviews existing data and operational processes to identify best practices and opportunities for improvement. Creates interactive dashboards, reports, and tools to support FrAML processes and communicate findings. Identifies and supports process improvement and...

Working at WaterStreet A Dynamic and Rewarding Environment At WaterStreet, we believe in finding superior people to work with, and keeping them with us by offering more-than-competitive benefits and chances for development — all centered in a spectacularly scenic stretch of the American heartland making it an outdoor lovers paradise. Just outside our backdoor we have access to Glacier National Park, Whitefish Mountain Resort, and several lakes including Flathead Lake, the largest natural lake west of the Mississippi River. Personal Development WaterStreet team members have strong incentives for continuous professional improvement. First, it’s the only way to keep up with the insurance industry’s rapid evolution. Second, there are immediate rewards, like cash bonuses for completion of training, as well as the potential for pay increases at annual reviews. Increases in pay and promotional opportunities are in your hands.  Configuration...