6 management jobs found

Position Summary Responsible for providing technical assistance and training to members with phone and internet services, handles tier 2 trouble tickets, and ensures member satisfaction by performing the following duties: Essential Duties and Responsibilities: Provide customer support and technical issue resolution via E-Mail, phone, and other electronic Configuration of client's equipment to connect to the Internet via layer 2 and layer 3 Provide training to customers in the use of systems and applications related to the Internet. Obtain general understanding of OS and application operations related to company offered Identify, correct, or advise on operational issues in customer computer Perform creation of new accounts using company provided software Other duties may be assigned as required. Tend to the Central Office (CO) queue and assist where appropriate. Manage UCAAS (hosted IP) & Wi-Fi systems. The physical demands described...

Job Title: Network Operations Center (NOC) Technician II Job Location: Great Falls, MT Department: Network Operations Center Reports to: NOC Manager Employment Type: Full-Time, Non-Exempt Job Overview: The selected candidate will play a crucial role in monitoring, maintaining, and troubleshooting Vision Net’s carrier and enterprise network infrastructure to ensure continuous, uninterrupted service for our clients. Core Job Duties: Obsessive Customer Service : First call support to Wholesale and Enterprise customers that places the customer’s needs at the center of your performance is a requirement. Network Monitoring & Troubleshooting: Continuously monitor and manage network systems, servers, applications for performance, availability, and security. Incident Management: Identify, document, escalate, and resolve network incidents and outages targeting first call resolution. Perform troubleshooting and root cause...

JOB SUMMARY: Under the oversight of the Plant Supervisor (Operations Manager-Sheridan), the Data Services Technician is responsible for the installation and maintenance of telecommunications services, cabling, customer premise equipment (CPE), field equipment and terminals.  Responsibilities extend to troubleshooting, isolating, and performing the necessary repairs on defective equipment in the network.  Perform installation and assist with maintenance functions, Information Technology (IT) services, battery testing carrier systems and assisting with non-regulated equipment. Coordinates with other departments on service installations and updates changes for company records (billing, facility, etc.). Documenting and completing project related forms on all installations and repair services rendered. Monitors alarm systems to maintain equipment, and communicates updates, changes or problems to key contacts and impacted customers. This role participates in a scheduled...

About this position: NorthWestern Energy is seeking a motivated and talented Network Intern to support ongoing projects and assist with day-to-day network and cybersecurity operations. This internship offers a valuable opportunity to gain hands-on experience working within a complex network environment in the utility industry, while making meaningful contributions to the success of our IT team. About this job: Work in a team environment making positive contributions to team processes and goals Assist in Network hardware and software upgrades Assist in network design Create and update network documentation Assist in using network monitoring and management tools Assist in device configurations Participate in organizational work meetings Travel up to 10% of the time is required All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics Ensure all actions are consistent...

About Us:  Blackfoot Communications reliably connects business of all sizes across the nation using the latest telecommunication technology in voice, network, and managed services. With focus on strong connections, we also provide dedicated account management with a goal to get to know our clients so we can help advise on the best solution. What We Offer:  We offer opportunities in the telecommunications and technology sectors with positions in Western Montana and Eastern Idaho. Blackfoot is proud to offer a competitive salary and a fantastic benefits package that includes; comprehensive medical benefits plan, LTD, life insurance, an outstanding retirement pension plan plus a 401k plan that includes employer match, along with other employer paid benefits. We are proud to have received awards and recognition that highlight our strong company culture. These include "Employer of Choice" from the Missoula Job Service Employer's Council, "Top Tech...

About Us:  Blackfoot Communications reliably connects business of all sizes across the nation using the latest telecommunication technology in voice, network, and managed services. With focus on strong connections, we also provide dedicated account management with a goal to get to know our clients so we can help advise on the best solution. What We Offer:  We offer opportunities in the telecommunications and technology sectors with positions in Western Montana and Eastern Idaho. Blackfoot is proud to offer a competitive salary and a fantastic benefits package that includes; comprehensive medical benefits plan, LTD, life insurance, an outstanding retirement pension plan plus a 401k plan that includes employer match, along with other employer paid benefits. We are proud to have received awards and recognition that highlight our strong company culture. These include "Employer of Choice" from the Missoula Job Service Employer's Council, "Top Tech Employer" from...