Quality Assurance Analyst - Bozeman

Job Description:

Essential Job Functions:

• Understand and adhere to Zoot’s testing and quality assurance processes.
• Understand Zoot Capabilities and supported platform types in order to support the project team, Service Desk, and the client.
• Work with other departments to ensure high quality and timely releases.
• Work with Business Analysts to review and understand requirement specifications.
• Create detailed, comprehensive, and well-structured test plans and test cases that tie back to requirements specifications.
• Prioritize, plan, and execute testing activities.
• Identify, thoroughly document, and track defects.
• Work with clients during their user acceptance testing efforts.
• Continually support platforms through production.
• Constantly analyze and strive to improve Zoot’s QA process, and propose recommendations for changes or additions to processes to Group Manager when applicable.                    
• Know and comply with Zoot’s Policies and Procedures, Code of Business Conduct, and Employee Agreement.
• Achieve a service-focused culture with emphasis on delivering on time, high quality solutions to internal and external customers.
• Other duties as assigned – it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervisor.

Education, Training, and Experience Requirements:

• High School Diploma
• Bachelor's Degree in Computer Science, Management of Information Systems, Finance, or related field required.
• Previous experience and knowledge in developing and maintaining Quality Assurance policies required.
• Previous experience in Quality Assurance roles in software development or other related industries preferred.
• Previous experience utilizing JIRA preferred.
• Or, an equal combination of education and experience. 

All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation.

Working Conditions | Work Hours | Location:

This position will take place primarily in an office setting. It is expected that exempt employees, and specifically this position, regularly and consistently report to work, on-site at Zoot headquarters, during normal business hours. In order to optimize team performance, the work space for this position is typically a cubicle setting in an open space environment. It is expected that employees, and specifically this position, regularly and consistently report to work on-site at Zoot’s headquarters and work between 40-45 hours per week. This will include working during Zoot’s “Core Hours” which are between 9am-4pm Mountain Time Monday-Friday. This position may require travel. Occasional nighttime and weekend work is required within the position.