First Interstate Bank
Billings, MT, USA
SUMMARY:
Responsible for the overarching endpoint experience for First Interstate Bank. Primary duties include planning, coordinating, and leading projects and initiatives to improve or enhance the Endpoint experience. In addition to project management, the manager will be responsible for the evaluation, enhancement, design, security, documentation, and support of business-critical applications and platforms; these include but are not limited to Microsoft SCCM, Intune, Microsoft Autopilot, Active Directory, Ivanti UWM, File Director, and Print Management Platforms. Focus on liaising between internal technical resources, business units, and vendors. Regularly work with leadership and project teams to resolve outstanding issues and complete routine to complex tasks and project deliverables. Responsible for ensuring proper identification and prioritization of service requests, incidents, problems, and change controls are documented in the service management platform. Responsible...