First Interstate Bank

  • Absarokee, Belgrade, Bigfork, Billings, Bozeman, Colstrip, Columbus, Cut Bank, Ennis, Eureka, Gardiner, Great Falls, Hamilton, Hardin, Helena, Kalispell, Lakeside, Lame Deer, Laurel, Livingston, Miles City, Missoula, Park City, Polson, Red Lodge, Whitefis
  • https://www.firstinterstatebank.com/

First Interstate is a community bank headquartered in Billings, Montana. With more than 150 offices across Idaho, Montana, Oregon, South Dakota, Washington, and Wyoming, they’re dedicated to helping these diverse communities reach their greatest potential—answering the needs of residents and businesses with practical financial solutions while supporting communities through business development and philanthropy.

 
First Interstate Bank Missoula, MT, USA
Jan 14, 2021
Full time
Provide assistance in the loan origination process from the time the file is approved for work on the Closing Disclosure until purchased by the investor. Verify the loan files meet the TRID disclosure time-frames for Closing Disclosure (CD) signing and closing at the title company in order to avoid last-minute disruptions, delays of the closing date, or compliance errors. Review all closing documentation for accuracy. Daily activities will vary based on volumes and deadlines which require flexibility, the ability to prioritize workload and manage multiple tasks simultaneously. Provide exceptional client service while meeting established Service Level Agreements and upholding First Interstate Bank values. A fully proficient HL Residential Loan Closer I is capable of closing all of the following loan types and/or property characteristics with very little or no assistance: Conventional purchase & refinance Government loans Repair hold-backs...
First Interstate Bank Bozeman, MT, USA
Jan 14, 2021
Full time
The primary role of the HL Residential Loan Representative is to provide support and assistance to Mortgage Loan Officers with the collection of the required financial documentation to complete quality mortgage loan transactions. Order appropriate loan documentation and submit the compiled loan file to the HL Residential Loan Processor for validation and completion. Daily activities will vary based on volumes and deadlines which require flexibility, the ability to prioritize workload and manage multiple tasks simultaneously. Provide exceptional client service while meeting established Service Level Agreements and upholding First Interstate Bank values. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Review the loan application received from the Mortgage Loan Officer for completeness and compliance with HMDA and TRID requirements. Work with the MLO and borrower to fill in any gaps. Review the preliminary...
First Interstate Bank Kalispell, MT, USA
Jan 14, 2021
Full time
The primary role of the Mortgage Loan Officer Assistant is to provide dedicated support to a high producing ($30M and above) Mortgage Loan Officer at First Interstate Bank.  Priorities include administrative and marketing support to ensure Regulatory / Compliance standards are met by the Mortgage Loan Officer and additional customer growth opportunities are realized.  A successful Mortgage Loan Officer Assistant has a current mortgage industry and/or product knowledge and is able to communicate in a timely and proficient manner.      ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Assist with interviewing loan applicants, data/loan application input, submission to various systems for credit and automated underwriting review, negotiates loan terms and conditions, compliant initial loan estimate disclosure, and gathering of all necessary information to submit a complete loan package...
First Interstate Bank Billings, MT, USA
Jan 14, 2021
Full time
Provide back-office deposit operations services to First Interstate Bank branches by supporting the branches in their efforts to provide accurate, prompt, and courteous service to their customers regarding their Deposit Accounts as well as, Individual Retirement (IRA), Validation, Research & Returns, and Mailroom support tasks.  This role requires strong attention to detail and a high level of accuracy while maintaining excellent client service to internal and external clients. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Deliver superior service and support for all deposit operations services, both internal and external. Daily Processing of Exception Item Module (EIM), non-post items for Deposit and IRA accounts. Review of compliance required documentation. Input and Review of basic account maintenance items. Opt-In/Opt-Out Change of Address Stop Payments...
First Interstate Bank Absarokee, MT, USA
Jan 14, 2021
Full time
Responsible for daily teller transactions in both the lobby and drive-up locations of the branch. Responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry-level position. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned. Process expected number of daily teller transactions using our current teller platform. Transactions include processing deposits, loan payments, mortgage payments, credit card payments, escrow payments, cash advances, check cashing, official check purchases, gift card sales, travel card sales, proof transactions, and the buying or selling of foreign currency. Responsible for the effective use of 360View including Activities, Incidents, and Referrals to business partners. Referrals to other lines of business include Retail,...
First Interstate Bank Billings, MT, USA
Jan 14, 2021
Full time
Responsible for ensuring that quality customer service is provided to all First Interstate Bank departments/branches requiring enterprise platform or end user support.   Has the responsibility for all the activities associated with the identification, prioritization, and resolution of problems with all enterprise platform software and infrastructure applications.  Leads staff and ensures that all assigned applications/software used by FIB is operational during defined business hours.  Ensures that all related service requests, as well as incidents/problems, are properly documented in our service management system. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Supervision, leadership, and management of the UCC team. Recruiting, hiring, training, evaluation and mentoring of staff to ensure positive employee development. Institute strong governance to lead and direct the UCC group with standard...
First Interstate Bank Livingston, MT, USA
Jan 14, 2021
Full time
Responsible for the delivery of personalized customer service, by holding financial conversations with clients and prospects to determine needs and provide appropriate solutions. Identify referral opportunities to ensure all of the clients' financial needs are met. Responsible for the maintenance of client relationships, with emphasis on First Interstate Bank’s Service Commitments and in accordance with our vision and values. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Deliver personalized customer service, in person and over the phone, answering client questions, assisting with issues, and offering solutions. May perform teller duties, including a variety of financial transactions ranging from check cashing, deposits, withdrawals, processing loan payments, and counting currency and coins accurately. Open and maintain a variety of products including consumer and business checking and savings...
First Interstate Bank Billings, MT, USA
Jan 14, 2021
Full time
Responsible for daily teller transactions in both the lobby and drive-up locations of the branch. Responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry-level position. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned. Process expected number of daily teller transactions using our current teller platform. Transactions include processing deposits, loan payments, mortgage payments, credit card payments, escrow payments, cash advances, check cashing, official check purchases, gift card sales, travel card sales, proof transactions, and the buying or selling of foreign currency. Responsible for the effective use of 360View including Activities, Incidents, and Referrals to business partners. Referrals to other lines of business include Retail,...
First Interstate Bank Ennis, MT, USA
Jan 14, 2021
Full time
Responsible for daily teller transactions in both the lobby and drive-up locations of the branch. Responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry-level position. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned. Process expected number of daily teller transactions using our current teller platform. Transactions include processing deposits, loan payments, mortgage payments, credit card payments, escrow payments, cash advances, check cashing, official check purchases, gift card sales, travel card sales, proof transactions, and the buying or selling of foreign currency. Responsible for the effective use of 360View including Activities, Incidents, and Referrals to business partners. Referrals to other lines of business include Retail,...
First Interstate Bank Hardin, MT, USA
Jan 14, 2021
Full time
Responsible for daily teller transactions in both the lobby and drive-up locations of the branch. Responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry-level position. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned. Process expected number of daily teller transactions using our current teller platform. Transactions include processing deposits, loan payments, mortgage payments, credit card payments, escrow payments, cash advances, check cashing, official check purchases, gift card sales, travel card sales, proof transactions, and the buying or selling of foreign currency. Responsible for the effective use of 360View including Activities, Incidents, and Referrals to business partners. Referrals to other lines of business include Retail,...
First Interstate Bank Billings, MT, USA
Jan 14, 2021
Full time
Implement, enhance, document, and support assigned software applications and assist various internal departments with further development of applications. This position is responsible for serving as the primary contact between the vendor and business unit and will work with management and project teams regularly to resolve outstanding issues and complete routine to complex tasks and project deliverables. Primary system responsibility includes Black Knight along with other mortgage-based systems. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. System Administration for the software: Research, test, and assist in the deployment of upgrades and releases while adhering to documented change management processes and procedures. Provide tier two help desk assistance to issues escalated from First Support on assigned applications. Assist System Administrator I team members with escalated issues. Provide...
First Interstate Bank Miles City, MT, USA
Jan 14, 2021
Full time
Responsible for daily teller transactions in both the lobby and drive-up locations of the branch. Responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry-level position. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned. Process expected number of daily teller transactions using our current teller platform. Transactions include processing deposits, loan payments, mortgage payments, credit card payments, escrow payments, cash advances, check cashing, official check purchases, gift card sales, travel card sales, proof transactions, and the buying or selling of foreign currency. Responsible for the effective use of 360View including Activities, Incidents, and Referrals to business partners. Referrals to other lines of business include Retail,...
First Interstate Bank Whitefish, MT, USA
Jan 14, 2021
Full time
Responsible for daily teller transactions in both the lobby and drive-up locations of the branch. Responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an advanced position and the employee typically has prior teller or cash handling experience of 2 years or more. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Process expected a number of teller transactions or more daily using our current teller platform. Transactions include processing deposits, loan payments, mortgage payments, credit card payments, escrow payments, cash advances, check cashing, official check purchases, gift card sales, travel card sales, proof transactions, and the buying or selling of foreign currency. Responsible for the effective use of 360View including Activities, Incidents, and...
First Interstate Bank Helena, MT, USA
Jan 14, 2021
Full time
Responsible for the delivery of personalized customer service, by holding financial conversations with clients and prospects to determine needs and provide appropriate solutions. Identify referral opportunities to ensure all of the clients' financial needs are met. Responsible for the maintenance of client relationships, with emphasis on First Interstate Bank’s Service Commitments and in accordance with our vision and values. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Deliver personalized customer service, in person and over the phone, answering client questions, assisting with issues, and offering solutions. May perform teller duties, including a variety of financial transactions ranging from check cashing, deposits, withdrawals, processing loan payments, and counting currency and coins accurately. Open and maintain a variety of products including consumer and business checking and savings...
First Interstate Bank Bozeman, MT, USA
Jan 14, 2021
Full time
Responsible for daily teller transactions in both the lobby and drive-up locations of the branch. Responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry-level position. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned. Process expected number of daily teller transactions using our current teller platform. Transactions include processing deposits, loan payments, mortgage payments, credit card payments, escrow payments, cash advances, check cashing, official check purchases, gift card sales, travel card sales, proof transactions, and the buying or selling of foreign currency. Responsible for the effective use of 360View including Activities, Incidents, and Referrals to business partners. Referrals to other lines of business include Retail,...
First Interstate Bank Billings, MT, USA
Jan 14, 2021
Full time
Develop, implement, enhance, document, and support the organization’s most complex, multifaceted software applications, critical to the day-to-day functions of the bank. This position is responsible for serving as the primary contact between the vendor and business unit and will report to various levels of management across multiple divisions of the organization on the status of the systems, including any outstanding issues and successes. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. System Administration for the software: Research, test, schedule, and deploy upgrades and releases while adhering to documented change management processes and procedures. Provide tier two help desk assistance to issues escalated from First Support on critical applications. Provide leadership and guidance to System Administrator level I and II team members with escalated issues. Provide subject matter expertise to...
First Interstate Bank Billings, MT, USA
Jan 14, 2021
Full time
Collaborates with relationship managers in gathering and evaluating commercial credit-related information on current and prospective customers by preparing written reports of analysis which include in-depth analysis of financial statements, historical and projection-based cash flow and ratio analysis, suggested credit structure, general industry analysis, and identified risks. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Prepares financial spreads for various types of businesses. Analyzes creditworthiness of commercial applicants, and guarantors, as appropriate by reviewing loan applications, spreading historical and projection-based financial statements, calculating cash flows, identifying key risks, and conducting research on borrowers and industries. Analyzes findings and authors a comprehensive report of analysis using a mix of data analysis (charts, formulas, graphs, etc.) and written narrative....