First Interstate Bank

  • Absarokee, Belgrade, Bigfork, Billings, Bozeman, Colstrip, Columbus, Cut Bank, Ennis, Eureka, Gardiner, Great Falls, Hamilton, Hardin, Helena, Kalispell, Lakeside, Lame Deer, Laurel, Livingston, Miles City, Missoula, Park City, Polson, Red Lodge, Whitefis
  • https://www.firstinterstatebank.com/

First Interstate is a community bank headquartered in Billings, Montana. With more than 150 offices across Idaho, Montana, Oregon, South Dakota, Washington, and Wyoming, they’re dedicated to helping these diverse communities reach their greatest potential—answering the needs of residents and businesses with practical financial solutions while supporting communities through business development and philanthropy.

 
Jan 14, 2022
Full time
First Interstate Bank
SUMMARY Responsible for daily teller transactions in both the lobby and drive-up locations of the branch. Responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry level position.   ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned. Process expected number of daily teller transactions using our current teller platform. Transactions include processing deposits, loan payments, mortgage payments, credit card payments, escrow payments, cash advances, check cashing, official check purchases, gift card sales, travel card sales, proof transactions and the buying or selling of foreign currency. Responsible for the effective use of 360View including Activities, Incidents and Referrals to business partners. Referrals to other lines of business include...
Jan 14, 2022
Full time
First Interstate Bank
SUMMARY This position functions as the primary daily contact between commercial banking clients and the Bank and assists Commercial Relationship Managers and other positions with servicing the client, for basic loan portfolios.  This role is responsible for maintaining and expanding the relationship with clients by providing overall client support services.  Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.   ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Handles day-to-day client calls, client transactions, and client problem resolution.  Responds to client account inquiries, performs account maintenance and researches/resolves client problems.  May draft letters to clients and handle special mailings. Executes client transactions within delegated authority or applicable department guidelines,...
Jan 14, 2022
Full time
First Interstate Bank
SUMMARY Originates permanent residential mortgage loans and participates in related business development activities. Incumbents have a thorough knowledge of FHA, VA, RD, state Bond Programs as well as conventional real estate regulations. They have more than three years of experience in residential mortgage lending and are capable of handling all but the most complex loans.   ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Handle inquiries and pre-qualify customers by learning the applicants housing goals and time frame Setting proper expectations with all affected parties that are realistic Loan application process: recommend to customer the loan options Convert lead to full application: if borrower pre-qualified, turn into a full application, provide proper documentation to processor Follow Ability To Repay guidelines as set by FIB and the investor Credit report:...
Jan 14, 2022
Full time
First Interstate Bank
SUMMARY The Senior Finance Analyst - Financial Planning & Analysis (FP&A) is responsible for supporting the group’s key functions including financial analysis, planning, forecasting, management reporting, and product and client profitability. Will join a team of analysts to help drive transformation to a culture where enhanced financial acumen and decision-making based on documented analysis is the expectation throughout the Bank, working with key leaders to help inform the strategy and direction of individual business lines and the Bank as a whole.   Works across the organization, interacting with other finance, accounting, analytics and operations personnel to identify and resolve accounting and financial reporting-related issues. May be required to present complex financial analysis to key stakeholders, including business line leaders and executive management, and must be able to effectively communicate key assumptions, findings and business...
Jan 14, 2022
Full time
First Interstate Bank
SUMMARY Provides administrative support for higher-level executives; assumes administrative responsibility for projects that may be complex and/or involve bank-wide impact. May provide assistance with special projects. Requires initiative and judgment. Position may be found in several different departments.   Applies advanced skills for the position. Has varied and somewhat complex duties and tasks. Resolves most questions and problems and refers only the most complex issues to higher levels. Works under minimal supervision.   ESSENTIAL DUTIES AND RESPONSIBILITIES (the essential duties of this position may include, but are not limited to, the following): Greets customers and clients to the department in person, over the phone and via e- communications; establishes a quality customer experience through a courteous attitude and professional appearance. Clerical and organizational assistance of department correspondence, handling...
Jan 14, 2022
Full time
First Interstate Bank
SUMMARY Responsible for the delivery of personalized customer service, by holding financial conversations with clients and prospects to determine needs and provide appropriate solutions. Identify referral opportunities to ensure all of the client’s financial needs are met. Responsible for the maintenance of client relationships, with emphasis on First Interstate Bank’s Service Commitments and in accordance with our vision and values.   ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned. Deliver personalized customer service, in person and over the phone, answering client questions, assisting with issues, and offering solutions May perform teller duties, including a variety of financial transactions ranging from check cashing, deposits, withdrawals, processing loan payments and counting currency and coin accurately. Open and maintain a variety of products including consumer and business checking and...
Jan 14, 2022
Full time
First Interstate Bank
SUMMARY The Collections Support Specialist position is responsible for oversight of policies and procedures, monitoring of all collection regulations for compliance and audit, matrix development and monitoring, system and process improvement, quality standards, and call quality reviews within the Collection Department encompassing Consumer, Home Loans (Mortgage) and Payment Services (Credit Card).   ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Policy, Procedures, Regulatory, Compliance/Audit Review and/or update Collection policies and procedures thoroughly at least once per year or as required by changes in system technology, regulation, internal practices and processes, or identify ongoing training needs; develop a plan and materials to deliver training Work directly with compliance and audit to identify regulatory changes impacting collections Understand all CFPB, FDCPA, Dodd Frank, loan, credit...
Dec 23, 2021
Full time
First Interstate Bank
SUMMARY Web Applications Development Engineering I - work focuses on designing the look/feel/user experience in addition to programming the functionality of interactive web applications. Specifically, designing, analyzing, and developing web-based applications. This includes participating in defining and maintaining of the organization integration and information architecture. All development will follow the current Software Development Lifecycle (SDL).    ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Create the overall visual, audio, and interactive design of the web application.  Responsible for the development, documentation, debugging, and support of the user interface to optimize user experience, specifically Salesforce and other user facing applications.   Create and manipulate individual design elements (e.g., audio, video, still images, animation, text, etc.)...
May 05, 2021
Temp
First Interstate Bank Billings, MT - Great West Center
SUMMARY First Support employees provide an initial level of application and operational support to internal endusers. The First Support Team is responsible for providing a centralized point of contact for all internal users to communicate problems, questions and suggestions for enhancements. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned. Field all levels of application support and operational calls from bank employees. Consistently and without fail provide the highest levels of support and professionalism including the ability to effectively communicate not only with end-users, but also internal operations and third party vendor support via phone, e-mail and in-person. Resolve any customer inquiries or issues that fall within First Support’s “Scope of Practice” in a timely manner and properly escalate issues on a limited basis. Must demonstrate complex problem solving skills...