First Interstate Bank

  • Absarokee, Belgrade, Bigfork, Billings, Bozeman, Colstrip, Columbus, Cut Bank, Ennis, Eureka, Gardiner, Great Falls, Hamilton, Hardin, Helena, Kalispell, Lakeside, Lame Deer, Laurel, Livingston, Miles City, Missoula, Park City, Polson, Red Lodge, Whitefis
  • https://www.firstinterstatebank.com/

First Interstate is a community bank headquartered in Billings, Montana. With more than 150 offices across Idaho, Montana, Oregon, South Dakota, Washington, and Wyoming, they’re dedicated to helping these diverse communities reach their greatest potential—answering the needs of residents and businesses with practical financial solutions while supporting communities through business development and philanthropy.

 
First Interstate Bank Billings, MT, USA
Mar 23, 2021
Full time
The Loan File Maintenance Specialist is responsible for reviewing, verifying, and ensuring that the Loan Servicing File Maintenance requests are processed in a timely and quality fashion. Requests types may include, but are not limited to EIM, ACH returns, monetary and non-monetary loan servicing requests, fee waivers, loan accounting system code changes, and general updates to fields contained within the customer record on the bank's Loan Accounting System. The File Maintenance Specialist is responsible for maintaining Consumer, Commercial, and Specialty loan products that include simple to complex transactions in accordance with the loan maintenance request document.  The File Maintenance Specialists will be responsible for meeting completeness, turn time, and accuracy requirements per established service level agreements. This position supports the servicing of Consumer, Commercial, and Specialty Lending for First Interstate Bank. ESSENTIAL DUTIES &...
First Interstate Bank Billings, MT, USA
Mar 23, 2021
Full time
Provide back-office deposit operations services to First Interstate Bank branches by supporting the branches in their efforts to provide accurate, prompt, and courteous service to their customers regarding their Debit Card Accounts, Disputes, and Transaction Research. This role requires strong attention to detail and a high level of accuracy while maintaining excellent client service to internal and external clients. ESSENTIAL DUTIES & RESPONSIBILITIES  include the following; other duties may be assigned. Deliver superior service and support for all debit card services, both internal and external. Review of compliance required documentation. Daily processing of items including: CRIS Reports (Cardholder Risk Identification System) for fraud monitoring Authorization approval/denial research Debit Card Disputes ATM ONUS ATM Out of Network ATM Fraud Fraud Merchant...
First Interstate Bank Billings, MT, USA
Mar 23, 2021
Full time
Primary responsibility is to administer trust accounts, estates, investment agencies, and IRA accounts in accordance with legal documents, provisions of state law, and appropriate policies and procedures. Service and sales responsibilities are key components of this position. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned Maintain and administer a full load of existing accounts in full compliance with bank policies and procedures, applicable state laws, account documents, and regulations established by the Federal Reserve and the State Banking Commissioner. Review and maintain familiarity with all relevant information for assigned accounts including financial and tax status, risk tolerances, investment objectives, and cash flow needs. This includes completion of initial, special and annual account review for assigned accounts. Assist and support Wealth Advisor in developing new client relationships and...
First Interstate Bank Billings, MT, USA
Mar 23, 2021
Full time
The Loan Boarding Specialist is responsible for reviewing, verifying, and ensuring that the required closed loan documents have been received and for booking of loans to the Loan Accounting System following Bank procedure and policy.  The Boarding Specialist is responsible for booking assigned loan products including Consumer, Commercial, and Specialty loan products that include simple to complex transactions in accordance with loan closing documents.  The Boarding Specialists will be responsible for meeting completeness, turn time, and accuracy requirements per established service level agreements. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Reviews the batch-scanned documents to verify receipt, accuracy, and proper execution of loan documents and that there are no alterations in the documents. Coordinates efforts with appropriate parties to obtain missing information needed to meet boarding...
First Interstate Bank Billings, MT, USA
Mar 23, 2021
Full time
The Loan Collector is responsible for the daily collection of payments on assigned delinquent accounts by reviewing documentation, system information, contacting the customer by telephone and/or written correspondence, and arranging repayment schedules in order to minimize loss to the bank.  ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Works assigned queues to collect delinquent accounts by phone or mail Negotiates arrangements with the customer to bring accounts current Documents Collector activity and maintains records/notes/comments within the Collection system Produces appropriate delinquent/collection letters per established guidelines Works closely with the customer on repayment programs Responds to customer inquiries, requests, and problems Payment processing Skip Tracing as required to locate the customer contact information Prepares...
First Interstate Bank Billings, MT, USA
Mar 23, 2021
Full time
SUMMARY Perform requirements of the Home Loans Quality Control Program to discover errors and omissions with regards to single-family loans in order to provide accurate, effective and timely feedback to management concerning required improvements and provide accurate, effective, and timely service to the customer.  Assist Home Loan Production management with compliance-related issues as necessary. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Review file documentation to verify compliance with Bank, regulation, and investor requirements (conventional, FHA, VA, USDA, and state bond programs). Make sure all documents are complete, accurate, and scanned to the file. Compare loan documentation to loan operating system and reported HMDA data and analyze data to correct inaccuracies. Report results of Quality Control review to management. Assist the Quality Control Manager with the...
First Interstate Bank Billings, MT, USA
Mar 23, 2021
Full time
SUMMARY As an Endpoint Engineer I, this position will enhance, document, and support multifaceted software applications that deliver a standardized secure endpoint experience that enables the workforce. These applications include, but are not limited to, Microsoft SCCM, Intune, Endpoint Manager, Autopilot, Ivanti, and Active Directory Users and Computers.  Through these applications, the Endpoint Engineer I will design, enhance, and support the tools required by IT teams to effectively support the FIB workforce.  This position is responsible for serving as a technical contact between the vendor and business unit and will work with leadership and project teams regularly to resolve outstanding issues and complete routine to complex tasks and project deliverables. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Provide technical and operational support, maintenance, and enhancements for Microsoft SCCM, Intune,...
First Interstate Bank Billings, MT, USA
Mar 23, 2021
Full time
Collaborates with relationship managers in gathering and evaluating commercial credit-related information on current and prospective customers by preparing written reports of analysis which include in-depth analysis of financial statements, historical and projection-based cash flow and ratio analysis, suggested credit structure, general industry analysis, and identified risks. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Prepares financial spreads for various types of businesses. Analyzes creditworthiness of commercial applicants, and guarantors, as appropriate by reviewing loan applications, spreading historical and projection-based financial statements, calculating cash flows, identifying key risks, and conducting research on borrowers and industries. Analyzes findings and authors a comprehensive report of analysis using a mix of data analysis (charts, formulas, graphs, etc.) and written narrative....
First Interstate Bank Missoula, MT, USA
Mar 22, 2021
Full time
Responsible for the delivery of personalized customer service, by holding financial conversations with clients and prospects to determine needs and provide appropriate solutions. Identify referral opportunities to ensure all of the clients' financial needs are met. Responsible for the maintenance of client relationships, with emphasis on First Interstate Bank’s Service Commitments and in accordance with our vision and values. ESSENTIAL DUTIES & RESPONSIBILITIES  include the following; other duties may be assigned. Deliver personalized customer service, in person and over the phone, answering client questions, assisting with issues, and offering solutions. May perform teller duties, including a variety of financial transactions ranging from check cashing, deposits, withdrawals, processing loan payments, and counting currency and coins accurately. Open and maintain a variety of products including consumer and business checking and...
First Interstate Bank Hamilton, MT, USA
Mar 22, 2021
Full time
This position functions as the primary daily contact between commercial banking clients and the Bank and assists Commercial Relationship Managers with servicing the client, for basic loan portfolios.  This role is responsible for maintaining and expanding the relationship with clients by providing overall client support services.  Develops working knowledge of the assigned areas and accounts through frequent client contact and execution of standard procedures. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Handles day-to-day client calls, client transactions, and client problem resolution.  Respond to client account inquiries perform account maintenance and research/resolve client problems.  Executes client transactions within delegated authority or applicable department guidelines, escalating to the assigned Relationship Manager (RM) any requests outside specified norms or items requiring...
First Interstate Bank Billings, MT, USA
Mar 22, 2021
Full time
This position is responsible for seeing invoices through the payment process while ensuring all relevant information related to each transaction is properly captured.  This individual will ensure proper general ledger coding, maintain records for all billable concerns that are carried out by the company, and assist others in the AP area with other duties as assigned.  ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:  Other duties may be assigned. Review invoices and verify the accuracy of all information prior to processing for payment.  Process new payables within the accounts payable system and make changes to existing payables, if applicable. Accurately code each invoice with the proper general ledger account number(s).  Ensure all relevant information, such as whether the invoice relates to a specific contract, project, or product, is properly captured. Identify payments that include sales & use tax and code them...