Workiva

      Zoot is looking to hire a  Java Engineer  within the WRX Software Development Team. This position focuses on using agile development methodologies to design and develop solid software. She or he creates client & server systems, swing and web applications, plug-able components, and database interfaces using Java and associated technologies. The WRX Team is responsible for development, testing, and release of Zoot’s core software tools and services.   This position will be located in either our Bozeman or Billings, Montana, office.  No remote work.   Essential Job Functions Expert in Java Design, develop, and maintain client software in accordance with internal or external client specifications, following general Zoot programming practices and procedures. Test and verify code to ensure that it meets specifications and requirements, by...

      The JavaScript Engineer position within the WRX Software Development Team at Zoot Enterprises, Inc. focuses on the development of browser capabilities for existing tools and services. She or he exercises the existing framework to produce the capabilities that allow users to solve a problem within the tool verses solving individual problems themselves. Monitors the industry and technology trends for web browsers, advises, and adopts as appropriate. Employ a solid understanding of the various JavaScript libraries. The WRX Team is responsible for development, testing, and release of Zoot’s core software tools and services.   This position will be located in either our Bozeman or Billings, Montana, office.  No remote work.   Essential Job Functions  Expertise in JavaScript  Design, develop, and maintain client software in accordance with internal or...

      Zoot's  Java Support Engineer  within the WRX Software Development Team at Zoot Enterprises, Inc. focuses on supporting user needs through agile development methodologies to understand, design and develop solid software and provide guidance to software users. She or he creates client & server systems, swing and web applications, plug-able components, and database interfaces using Java and associated technologies.   The WRX Team is responsible for development, testing, and release of Zoot’s core software tools and services. The team provides guidance, direction, and support to users of the tools and services.   This position will be located in either our Bozeman or Billings, Montana, office.  No remote work.   Essential Job Functions  Expertise in Java Expertise in the tools and services developed and distributed by WRX. Design,...

The Site Reliability Engineer works to increase and maintain our SaaS product’s availability, focusing on exceeding our customers uptime requirements. In order to achieve the greatest availability possible, Site Reliability Engineers develop tools, systems and automation to help monitor, measure, and manage our cloud-based operations. The Site Reliability Engineer dives deep and analyzes issues that prevent availability or scaling and develops solutions that provide long-term stability.   What You'll Do Understands & fulfills customer needs & requirements Works closely with Product teams to fully understand and resolve issues, concerns, and problems that might otherwise impede the delivery of high quality solutions Thinks holistically about changes and issues. Recognizes the implications of work that addresses the needs and concerns of the entire Workiva customer base Creates innovative solutions...

Job Summary The Software Support Manager Leads a team of engineers to manage incoming support requests, build tooling to improve the support process, and address customer issues. This position proactively identifies production issues and resolves them quickly while communicating with relevant stakeholders in Customer Success, Engineering, Quality Assurance, and Leadership on the status of issues, initiatives, and direction. Responsibilities People Management: Contributes to building a strong sustainable organization with high levels of employee engagement by selecting and developing talent and rewarding superior performance Provides employees with coaching, feedback, and developmental opportunities to enhance their skills, motivation, and performance Rewards performance in ways that enhance employee engagement, commitment, and satisfaction Demonstrates the assessment capability to identify top talent for recruitment Manages operations...

This is a fully remote U.S. based role. You would need the right to work in the U.S. without sponsorship for this role.     Job Summary As a Senior UX Researcher you'll help us simplify complexity by identifying opportunities for innovation and continuous improvement on behalf of the user. Your previous experience as a researcher in software development will enable you to jump right in and design studies that inform decisions for Workiva products.   Your experience makes you comfortable with ambiguity and excited by opportunities to discover solutions for users that meet their needs and exceed their expectations. You'll conduct both qualitative and quantitative research that covers the breadth of customer experiences - proactively using insights to address feature- and workflow-level challenges. What You'll Do Collaborates with User Experience Designers, Product Managers, and Software Engineers to discover and prioritize user experience...

Open to 100% Remote or in near of our office locations (Denver, CO; Ames, IA; Scottsdale AZ; Bozeman, MT; Chicago, IL; Charleston, SC; New York City, NY; Philadelphia, PA; Missoula, MT )     Summary   The Creative Operations Manager partners with the Director of Creative & Brand Management in serving as the project manager for all creative marketing projects and ensuring projects align with the overall vision and strategy of the global Workiva brand. The Creative Operations Manager will reside with the design team and work cross functionally, aligning with the content and digital teams to keep the creative process on track. This position will be instrumental in balancing day-to-day needs and long term strategy as well as seamlessly implementing our brand design systems to ensure consistency and quality of the Workiva brand experience at every touch point.   Responsibilities Help drive efficiency and...

Summary   The Lead UI Designer will have the authority and accountability to shape user interface strategy and architecture at a holistic level and will contribute their expertise as an individual contributor on high-impact challenges. The Lead defines, assigns, and follows up on problems requiring more out-of-the-box thinking and innovation and will be responsible for making critical group-level design decisions   What You'll Do Ideates collaboratively, facilitates cross team design critiques, and mentors others in design ideation. Coaches, mentors, and provides feedback on other designers’ work and sets best practices. Partner with Product, Engineering and UX to plan our design roadmap. Collaborate with other UX team members to ensure we’re delivering elegant solutions that solve the right user problem. Design user Interfaces for both native mobile and responsive web platforms Collaborate with...

Job Summary The Software Support Engineer provides the first line of technical support to our Customer Success staff. They serve as an intermediary between Customer Success staff and development teams to identify root causes of customer issues in order to quickly deliver solutions to any problem that a customer might encounter. They are able to take an issue and turn them into an experience that wows customers. Not only does the Software Support Engineer verify issues, but they also identify and pursue solutions, interacting with customers and internal support representatives to deliver maximum customer satisfaction. The Software Support Engineer also enjoys working in a dynamic work environment through interacting with multiple development teams to find solutions for customers. Responsibilities Understands & Fulfills Customer Needs & Requirements: Understands and clearly articulates customer needs and requirements and also services larger business needs of the company...

Job Summary   This position is responsible for the design, implementation, and ongoing management of Workiva’s management and leadership development philosophy and strategy. Reporting to the VP of Talent and Organizational Development, this high-profile role will work directly with front line managers to senior leaders to develop management and leadership capability, deliver a best-in-class leadership development program, consult with business leaders on leadership challenges, and leverage data and insights to design learning opportunities at scale. This position will also help drive change management strategies, champion transformational initiatives, and bring new ideas and innovative approaches to the development of management and leadership skills at Workiva.   This role will partner closely with HR and business leaders, HR Business Partners and Centers of Excellence (COEs), and Diversity, Equity, Inclusion, and Belonging (DEIB)...

Summary The Senior Machine Learning Engineer is responsible for delivering machine learning (ML) infrastructure solutions across Workiva with the goal of improving quality, reliability, and efficiency of ML services. The role develops tools, systems, and automation to help monitor, measure, manage, and make transparent Workiva’s machine learning models. The Senior ML Engineer analyzes issues that prevent availability or scaling and derives solutions that provide long-term stability. The role works across product lines to standardize tools and methodologies. They will also provide technical leadership to a team of Engineers to create a reliable and stable platform.  Responsibilities Deliver, update, maintain machine learning model training infrastructure Design systems to enable rapid ML development, high availability, and clear observability Write automated tests (unit, integration, functional, etc) with ML solutions in mind...

Summary The Senior Revenue Operations Analyst will partner with cross-functional units including sales, marketing, and customer success leaders to design measurement models and architecture of core analytics and dashboards to monitor, diagnose and support our go-to-market initiatives and sales performance.   Responsibilities Tracks key metrics such as activities, funnel stages, pipeline, bookings, region and product based analytics, deal sizes and close cycles. Supports Sales, Marketing, and Customer Success leaders in creating executive presentations Performs ad hoc analysis as needed across multiple data sets, including Salesforce, Marketo, and enterprise data warehouses Continuously monitors revenue metrics with a good understanding of KPIs and how they can be impacted. Guides the business in understanding how marketing and sales spend and outcomes accurately drive impact and return on investment via accurate reporting & forecasting....